Guests must provide Passport(s) and Credit Card(s) at the time of check-in.
1. If guests don’t bring the registered booking credit card along, guests will pay full rental by cash or another of his own credit card and a deposit amount for F&B equivalent 50% of full rental.
For example:
Room charge US$100/night x 2nights = US$200
US$200 + US$100 (50% F&B deposit)= US$300
Total = US$300
2. If guests DON’T bring the registered booking credit card along, but guests agree to pay full rental and deposit by cash/another his own credit card like the example above, we then will refund the rental to the registered booking credit card (if we did charge/block already).
3. If guests BRING the registered booking credit card along, we need the guests to deposit 50% F&B like example above.
4. For late bookings after 10.00 PM Vietnam time and during weekends or public holidays, guests should pay by cash/bring along credit cards only.
5. In any case if guests don’t have valid passports, no check-in is admitted except guests can show proof from Vietnamese Police or his Embassy/Consulate stating in Vietnamese language and/or English that client has lost his passport.
Please kindly keep all the booking guests of our hotel informed the requires for check-in procedures above or keep us informed if you have any further advice.
1. If guests don’t bring the registered booking credit card along, guests will pay full rental by cash or another of his own credit card and a deposit amount for F&B equivalent 50% of full rental.
For example:
Room charge US$100/night x 2nights = US$200
US$200 + US$100 (50% F&B deposit)= US$300
Total = US$300
2. If guests DON’T bring the registered booking credit card along, but guests agree to pay full rental and deposit by cash/another his own credit card like the example above, we then will refund the rental to the registered booking credit card (if we did charge/block already).
3. If guests BRING the registered booking credit card along, we need the guests to deposit 50% F&B like example above.
4. For late bookings after 10.00 PM Vietnam time and during weekends or public holidays, guests should pay by cash/bring along credit cards only.
5. In any case if guests don’t have valid passports, no check-in is admitted except guests can show proof from Vietnamese Police or his Embassy/Consulate stating in Vietnamese language and/or English that client has lost his passport.
Please kindly keep all the booking guests of our hotel informed the requires for check-in procedures above or keep us informed if you have any further advice.